David Hadley, RN, BSHIM, CCM
Founder of The AI Case Manager
The Heart Behind the Tech
My background:
I am a field case manager with experience across workers compensation, short- and long-term disability, and clinical case management. My academic background in Health Information Management and my Certified Case Manager credential reflect a career built at the intersection of clinical practice and documentation systems.
I am also the author of Bridging the AI Training Gap — a best practice blueprint for case managers of every specialty, Grounded in peer reviewed research and built from real field experience.
The Ah Ha Moment When Things Changed
I'm just a case manager who was tired of staring at half- finished reports wondering how I could become more efficient. It started with a simple prompt.
"Expand and make this documentation flow better." That was it. Nothing sophisticated nor technical.
What came back amazed me. The documentation was clean, professional, and concise. I realized I just struck gold.
I went from a case manager who used AI, to a case manager who understood how AI could actually work for me, and for countless others.
All I did is what case managers do best. I assessed the situation, built a plan, and put it into action. I thought if this helps me, it can help others. I shared it with a few colleagues, and it worked for them as well. Our charting time decreased instantly.
It will help you too.
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Our Mission
Our mission is simple:
Bridge the gap for every case manager who does notcknow where to start — or is afraid to try.
AI should support your clinical judgment — not replace it. The AI Case Manager exists to give you practical tools, real examples, and the confidence to use technology the right way. Ethically. Efficiently. And always with the patient at the center.